How do I find out what forms are in submission storage?

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    mstadnik
    Asked on January 05, 2017 at 09:29 AM

    I have a message that I'm out of forms storage submission space but I don't know exactly how this affects me or how I can see the ones that are in storage. Does this essentially mean that anytime know that a new form is sent, one already in my account is deleted? Is there a place where forms that are stored can be viewed?

    Thank you.

  • Profile Image
    emily
    Answered on January 05, 2017 at 10:07 AM

    Hi,

    Thank you for contacting us.

    Total Submission Storage is the total number of submissions in all of your forms. Since your account type is Free, you only have 500 submission storage limits in total. 

    You have reached the submission storage limits, thus the old submissions will be deleted when you receive new submission. I would recommend you to download your submission in case of deletion.

    https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF 

    If you need more submission storage to your account, you can upgrade your plan. 

    https://www.jotform.com/help/331-How-to-Upgrade-My-Account 

    https://www.jotform.com/pricing/ 

    Please let us know if you need further guidance.

    Regards.