What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I find out what forms are in submission storage?

    Asked by mstadnik on January 05, 2017 at 09:29 AM

    I have a message that I'm out of forms storage submission space but I don't know exactly how this affects me or how I can see the ones that are in storage. Does this essentially mean that anytime know that a new form is sent, one already in my account is deleted? Is there a place where forms that are stored can be viewed?

    Thank you.

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    JotForm Support

    Answered by emily on January 05, 2017 at 10:07 AM

    Hi,

    Thank you for contacting us.

    Total Submission Storage is the total number of submissions in all of your forms. Since your account type is Free, you only have 500 submission storage limits in total. 

    You have reached the submission storage limits, thus the old submissions will be deleted when you receive new submission. I would recommend you to download your submission in case of deletion.

    https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF 

    If you need more submission storage to your account, you can upgrade your plan. 

    https://www.jotform.com/help/331-How-to-Upgrade-My-Account 

    https://www.jotform.com/pricing/ 

    Please let us know if you need further guidance.

    Regards.