What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What do you charge per transaction if tickets are bought through jotform?

    Asked by Julia Duerst  on January 05, 2017 at 11:14 AM

    Hi, I work for a nonprofit potentially interested in using JotForms for our events. I know you can purchase tickets and make monetary transactions through JotForms, but would like to know the transaction fees. Please let me know. Thank you!


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    JotForm Support

    Answered by david on January 05, 2017 at 12:07 PM

    We do not charge any fees on our end for processing transactions.  We limit the number of payment submissions you can receive depending on subscription level, but we do not charge anything in addition to what the payment processor you are using charges. 

    We offer a non-profit discount on subscription should you end up needing one:


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    Answered by Julia  on January 05, 2017 at 12:13 PM

    Thank you - what do you mean by payment processor? What options are there?

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    JotForm Support

    Answered by david on January 05, 2017 at 12:18 PM

    We do not do any of the payment processing on our end.  We have built in integrations for several different payment processors like PayPal, Authorize.net, Square and several others.  For more information on payment forms, see the following guide: