View Submissions of Deleted fields

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    crossland
    Asked on January 05, 2017 at 11:41 AM

    We have a report that we updated that we were having people update and we accidently deleted the fields.

    Is there anyway that we can retrieve the information from these deleted fields back?

     

    Thanks

     

     

  • Profile Image
    EltonCris
    Answered on January 05, 2017 at 12:46 PM

    I think submissions are not deleted right away. You can undo the deletion and it should restore the data back.

    Or try to restore the fields from revisions history http://www.jotform.com/help/294-How-to-View-Form-Revision-History. See if this restores the deleted data.

    If not, you can recover those data from the emails you received or in your email history.