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    Matrix field: Checked values are not reflecting in submission email

    Asked by metrowestymca on January 05, 2017 at 11:53 AM

    Additionally, answers to the last question on the form doesn't show up when viewing submissions or when exporting the form as a PDF.  They only way we can see what the permission selected was by hitting "Edit" and then view in the edit window.

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    JotForm Support

    Answered by Nik_C on January 05, 2017 at 12:07 PM

    I checked the matrix field that you were referring to and I was able to replicate this problem. Checked values are not reflecting in submission emails.

    I will forward this thread to our backend team for further checking.

    We'll get back to you as soon as possible.

    In the meantime you can set your fields to be radio buttons, that will work:

    Thank you for your understanding.

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    Answered by metrowestymca on January 05, 2017 at 01:45 PM
    Scott Umbel
    Branch Executive Director
    Family Outdoor Center
    MetroWest YMCA
    45 East Street, Hopkinton, MA 01748
    PH (508) 435-9345 x105 FX (508) 435-9201