- Robyn BurckAsked on January 05, 2017 at 12:15 PM
i've sent myself an email to reset no short of 10 times......I'm not gettting the reset instructions. PLEASE HELP as I have a deadline for my forms!
- AIDANAnswered on January 05, 2017 at 12:22 PM
Hi Robyn, thank you for contacting us.
I checked your email against the bounce list and it was in it:
That explains why you were not receiving emails. I have removed the email address from the bounce list.
Please try to reset your password again, and get back to us if the problem persists. Thank you.