What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why can't I add another reply to email address on my notification email?

    Asked by YouBelong on January 05, 2017 at 01:01 PM
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    JotForm Support

    Answered by Jan on January 05, 2017 at 02:35 PM

    You can only choose 1 email field in the Reply-to option. I checked your form and I can see that a user can only enter 1 email address.

    You can have multiple Reply-to email addresses by having a hidden email field that has a default value. Here's how:

    1. Insert an "Email" field. Right click the field and then choose "Hide Field".

    2. Click the "Default Value" button at the top toolbar and enter the email addresses separated by a comma and space.

    3. After that, go to the Recipients tab of the Notification and change the "Reply-To" field. Choose the "Hidden Reply-To Email" field in the drop down.

    That's it! Hope that helps. If you have any questions, let us know. Thank you.