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    Unable to submit 2 of my forms

    Asked by HibiscusTravel on January 05, 2017 at 01:50 PM

    Two of my forms get stuck on Submit and state Please Wait - the Client Info and the T&C.  One link is below.  The other is https://www.hibiscustravel.net/forms/terms-conditions 

    Page URL:
    https://www.hibiscustravel.net/forms/who-you-are/

    Screenshot
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    JotForm Support

    Answered by Jan on January 05, 2017 at 03:14 PM

    I was able to replicate the issue when I tried doing a test submission in your webpage.

     

    However, I was able to submit the form when I used the form's direct link: https://www.jotform.com/63066941454156.

    Please try to re-embed the form using the iFrame method. This will prevent script conflicts between the form and the webpage. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code.

    Hope that helps. Thank you.