What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    We need to know if we would need more than the standard free plan you offer

    Asked by Brad  on January 05, 2017 at 03:05 PM

    Hi guys,


    We are new to bigcommerce and see about 70-100 emails contact directly using bigcommerces standard forum contact page.  We are confused as to what your program offers and how to know if we would need more then the standard free program you offer.  We share 0 data other then text words from customers back and forth.


    Looking forward in hearing from you guys.


    Best,
    Brad

    Tiwsted Hobbys

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    JotForm Support

    Answered by Welvin on January 05, 2017 at 04:34 PM

    Our free plan only allows you to receive up to 100 submissions per month. On top of that, there is payment submissions limit (10 submissions), form views limit (1000 views), the file storage limit (100MB), forms limit (5 forms).

    If you need more of the above limits, we recommend upgrading to the next tiers. For example, the Bronze plan which allows to you receive up to 1, 000 submissions per month and this is total regardless of the form type (payment or non-payment).

    You can check our pricing page for more details on the other plans: https://www.jotform.com/pricing

    Let us know if you have additional questions.