What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Signature box is not visible for client

    Asked by AmberPotter on January 05, 2017 at 03:42 PM

    I have a client trying to fill out a contract, and they are unable to see or sign the signature box. They are using an up to date browser.

    Page URL:
    https://form.jotform.com/60863551551153

  • Profile Image
    JotForm Support

    Answered by Kiran on January 05, 2017 at 05:21 PM

    I have checked your JotForm and see that the signature widget is displaying normally at my end.

    Is the form is embedded on any of your web pages? If so, please provide us with the web page so that we can take a look and provide you with necessary assistance.

    Thank you!