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Please cancel my $19 Bronze subscription, we will keep the free subscription.Asked by Xochitl Hernandez on January 05, 2017 at 03:51 PM
We will use the free subscription until our needs change and we will go back to using the $19 per month.
I see that your account worldwidewest is renewed with Bronze subscription today. It seems that you have already canceled the subscription. The account is now scheduled to downgrade by the end of the current subscription period. Do you want to keep the subscription for this month or want to downgrade now?
Please downgrade now, would it be possible to receive a refund for downgrading?
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As per your request, we have canceled the subscription and downgraded the account to Free. The last payment has also been refunded. Please allow 5 to 7 business days to reflect the refund amount in your account statement.