Submissions: Customizing PDF Attachments

  • gllandry
    Asked on January 5, 2017 at 4:59 PM

    Currently when a form is submitted the corresponding questions and answers are provided in the body of the email.  But the PDF attachment only has the answers submitted.  Is their a way to get the same info in the body of the email to show up in the attachment?

     

    Thanks,

    Grant

    504-234-9339

  • Chriistian Jotform Support
    Replied on January 5, 2017 at 7:53 PM

    Hi there,

    You can customize the PDF attachment to your email notification by going to PDF > Customize PDF in the submissions page of the form in questins. Please see below.

    Submissions: Customizing PDF Attachments Image 1 Screenshot 30

    Submissions: Customizing PDF Attachments Image 2 Screenshot 41

    If you need further assistance, let us know and just tell us which one of your form needs fixing and we will be glad to help.

    Regards.

  • gllandry
    Replied on January 6, 2017 at 5:45 PM
    Thanks for the response but I am still having trouble. I wanted to add the questions (see attached) to the left hand column on the PDF. I am not able to edit these fields.

    Thanks,
    Grant


    ...
  • Chriistian Jotform Support
    Replied on January 6, 2017 at 8:51 PM

    Hi Grant,

     

    It seems you have attached a sample screenshot of the issue you are encountering but we weren't able to see the screenshot. Can you directly attach/upload the screenshot on this thread so we can properly see it? You can access the thread here: https://www.jotform.com/answers/1026942. To add a screenshot on this thread, just follow the instructions provided in this article: How to add screenshots images to questions to the support forum. 

     

    We will wait for your response.
    Regards.