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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Submissions: Customizing PDF Attachments

    Asked by gllandry on January 05, 2017 at 04:59 PM

    Currently when a form is submitted the corresponding questions and answers are provided in the body of the email.  But the PDF attachment only has the answers submitted.  Is their a way to get the same info in the body of the email to show up in the attachment?

     

    Thanks,

    Grant

    504-234-9339

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    JotForm Support

    Answered by Chriistian on January 05, 2017 at 07:53 PM

    Hi there,

    You can customize the PDF attachment to your email notification by going to PDF > Customize PDF in the submissions page of the form in questins. Please see below.

    If you need further assistance, let us know and just tell us which one of your form needs fixing and we will be glad to help.

    Regards.

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    Answered by gllandry on January 06, 2017 at 05:45 PM
    Thanks for the response but I am still having trouble. I wanted to add the questions (see attached) to the left hand column on the PDF. I am not able to edit these fields.

    Thanks,
    Grant


    ...
  • Profile Image
    JotForm Support

    Answered by Chriistian on January 06, 2017 at 08:51 PM

    Hi Grant,

     

    It seems you have attached a sample screenshot of the issue you are encountering but we weren't able to see the screenshot. Can you directly attach/upload the screenshot on this thread so we can properly see it? You can access the thread here: https://www.jotform.com/answers/1026942. To add a screenshot on this thread, just follow the instructions provided in this article: How to add screenshots images to questions to the support forum

     

    We will wait for your response.
    Regards.