Using the Reply Button within a Forms Inbox

  • Profile Image
    cnmitche
    Asked on January 05, 2017 at 05:08 PM

    Hello, 

    I was wondering if there is a "Sent" box to see any email Replys sent through the Forms Inbox?

    Today was the first day I tried sending a reply in that way, and I wanted to double check it.

    Thanks!

    Cyd

  • Profile Image
    Kevin_G
    Answered on January 05, 2017 at 08:29 PM

    When you send emails using the reply function the email sent is recorded in your account email history, from there you will find the log of the email you sent. 

    To check your email history, please check this guide: How-to-View-All-Your-Form-Email-History

    Also, do note that there is a limit on the emails that you can send from the form builder per day (Covers the following function: “Reply”, “Forward”, “Test Emails” and “Share via Email in Publish”) and the limit is shown below:

    Paid accounts : limit is 1000/day

    Since you're on the bronze plan currently you are able to send 1000 emails per day and also you can send the reply email to 5 recipients only, more than this is not allowed. 

    If you have any question, let us know. 

  • Profile Image
    cnmitche
    Answered on January 05, 2017 at 08:37 PM

    Awesome!! Thanks so much this was very helpful!

    Cyd