How do I remove an email address and add a new one for activity emails on website?

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    luber
    Asked on January 05, 2017 at 06:14 PM

    I FOLLOWED THE INSTRUCTIONS BUT IT STILL ONLY EMAILS LOREN'S EMAIL ADDRESS AND NOT MINE.  IS THERE ANOTHER WAY TO CHANGE THE EMAIL ADDRESSES THAT RECEIVE NOTIFICATION ON CHANGES AND UPLOADS?

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    Chriistian
    Answered on January 05, 2017 at 09:30 PM

    It appears that you are testing the notification through the Test Email button. Please note that this feature will always send the test email to the email address associated with the account (loren@*****.com). This is why Loren receives the test email but you do not.

    I see you have setup the notification correctly. To test if the notification will send to all the recipients, you will need to make an actual submission to your form. You can check out our guide here for more info: How to Properly Add, Change, and Test a New Email Recipient Address.

    Please let us know if you need further assistance.
    Regards.