What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Forms not saving

    Asked by aajohns on May 26, 2012 at 10:58 AM

    I worked on a form for many hours last night and saved it many, many times.  When I went back to work on it today, the form had not saved the most recent edits.  How does this happen, how can it be prevented.  Ihesitate to work any more hours on this today if it is just going to happen again!

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    Answered by moonzkie on May 26, 2012 at 12:17 PM

     

    Hi,

    I opened your account and tested the Auto Save and Manual Save on one of your forms. Both worked fine without any problem, I was not able to replicate the said problem upon exit.

    Jotform uses JavaScript for this reason please ensure that it is enabled on your browser settings.

    For more information, refer to these pages.

    How to enable JavaScript in IE8

    Firefox JavaScript How-to

    Eneable JavaScript in Chrome

     Hope this helps. If you still get the same issue let us know.