dance level option drop down not working

  • KCHDA
    Asked on January 5, 2017 at 11:19 PM

    Hi,

     

    I have three separate dance level drop downs in the form with one being of sufficient height to show all options at once, however, none are showing now until you click the side drop down arrow on the box.  The other two are very narrow in height and do not show any options until again the drop down arrow is clicked on.  How can I get the drop down box to show the dance levels without the person having to click it?  Originally my form (created last year) did show all the options visibly just as a person moved through the registration.

     

    Also, the text fields near the top (before Participant 1) are too spaced apart vertically on the form when I preview it.  As well the text in each individual text box is also spaced apart too much.  How can I compress the space between them to make the fields and lines of text closer together?

     

    Thanks!

    Lori

  • Mike_G JotForm Support
    Replied on January 6, 2017 at 2:33 AM

    I have three separate dance level drop downs in the form with one being of sufficient height to show all options at once, however, none are showing now until you click the side drop down arrow on the box.  The other two are very narrow in height and do not show any options until again the drop down arrow is clicked on.  How can I get the drop down box to show the dance levels without the person having to click it?

    To achieve that, please follow the instructions below.

    1. Set the "Visible Options" option of the drop-down field to 7 (since there is a total of 7 options).

    dance level option drop down not working Image 1 Screenshot 50

    2. Remove the CSS codes shown in the image below.

    dance level option drop down not working Image 2 Screenshot 61

    3. Add the following CSS codes below instead.

    #input_135, #input_108, #input_57 {

    height: 214px !important;

     

    }

    The Dance level drop down fields in your form should show similar to the one shown in the image below.

    dance level option drop down not working Image 3 Screenshot 72

    Also, the text fields near the top (before Participant 1) are too spaced apart vertically on the form when I preview it.  As well the text in each individual text box is also spaced apart too much.  How can I compress the space between them to make the fields and lines of text closer together?

    To fix this, please do the following instructions below to all of your HTML (Text) field.

    Suppose you are already in your form's builder page.

    1. Click the HTML (Text) field and click the Edit HTML button.

    2. Highlight the text(s) and then click Formats > Blocks > Div (please see image below)

    dance level option drop down not working Image 4 Screenshot 83

    3. Click the "Complete" button after and save your form before you preview it.

    I hope that helps. If  you need any further assistance regarding this, please feel free to contact us again anytime.

    Thank you.