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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    I can't access my account

    Asked by Kathy Spratt  on January 06, 2017 at 04:01 AM


    I am the webmaster for this non-profit, Friends of Children of Brevard, Inc.  


    Our account was under Admin@friendsofchildrenofbrevard.org and I am unable to get access. Tried to reset the password and it says there is no account with that user name.




    Kathy Spratt


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    JotForm Developer

    Answered by Helen on January 06, 2017 at 04:30 AM

    Hi Kathy,

    Thank you for contacting us.

    I did not found any user under the e-mail that "Admin@friendsofchildrenofbrevard.org". However, I have searched your account and found the account that username is "FriendsofChildren". Is it your account, correct? This account under the e-mail that "FormsAdmin@friendsofchildrenofbrevard.org".

    Please try to login with username "FriendsofChildren" and e-mail "FormsAdmin@friendsofchildrenofbrevard.org". I hope it helps.

    If you have still a problem about login, feel free contact us.