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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can't access my account

    Asked by Kathy Spratt  on January 06, 2017 at 04:01 AM

    Greetings,

    I am the webmaster for this non-profit, Friends of Children of Brevard, Inc.  

     

    Our account was under Admin@friendsofchildrenofbrevard.org and I am unable to get access. Tried to reset the password and it says there is no account with that user name.

     

    HELP!

     

    Kathy Spratt

    Webmaster

  • Profile Image
    JotForm Developer

    Answered by Helen on January 06, 2017 at 04:30 AM

    Hi Kathy,

    Thank you for contacting us.

    I did not found any user under the e-mail that "Admin@friendsofchildrenofbrevard.org". However, I have searched your account and found the account that username is "FriendsofChildren". Is it your account, correct? This account under the e-mail that "FormsAdmin@friendsofchildrenofbrevard.org".

    Please try to login with username "FriendsofChildren" and e-mail "FormsAdmin@friendsofchildrenofbrevard.org". I hope it helps.

    If you have still a problem about login, feel free contact us.