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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Clickable Image Preview option not working inside PayPal payment field

    Asked by paulblakephoto on January 06, 2017 at 05:43 AM

    Previews were clickable before and became larger now nothing happens. Please assist.

    Page URL:
    https://www.jotform.co/form/63628251802858?preview=true

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    JotForm Support

    Answered by Boris on January 06, 2017 at 06:46 AM

    Thank you for bringing this to our attention, I was able to replicate the issue even on a very simple form with only one product on a PayPal payment field:

    https://form.jotformpro.com/form/70053262510947

    However, other payment fields seem to be working fine, such as Stripe, Purchase Order, etc. The issue seems to be specific to the PayPal payment field.

    Let me escalate this as a bug report to our developers, and we will inform you as soon as there are any updates about this issue. Thank you.