- gearyphotoAsked on January 06, 2017 at 06:42 AM
I have had several people say that they have tried filling out my form and they can't. Whats going on?
Thanks DenisePage URL:
- JotForm Supportashwin_dAnswered on January 06, 2017 at 07:22 AM
I did test your form which you have embedded in your webpage and I am able to replicate the issue. I was not able to move to second page of form. Since you have used your form's full source code, that seems to be causing some code conflict between form's script and other script available in your webpage.
I would suggest you to please embed your form using its iFrame embed code and that should solve your problem. The following guide should help you how to grab your form's iFrame embed code: https://www.jotform.com/help/148-Getting-the-form-iFrame-code
- gearyphotoAnswered on January 06, 2017 at 08:45 AMThank you for your quick response. I did try iFrame and in order to get to the next text box you had to hit tab instead of just being able to scroll down. I simply put a link to the form and that seems to be fine.Thank you Denise
- JotForm SupportliyamAnswered on January 06, 2017 at 08:52 AM
Thanks for your response, Denise.
Feel free to let us know if you have other questions or concerns.