My embedded form is not working.

  • gearyphoto
    Asked on January 6, 2017 at 6:42 AM

    Hi

    I have had several people say that they have tried filling out my form and they can't. Whats going on?

     

     

    Thanks Denise

  • Ashwin JotForm Support
    Replied on January 6, 2017 at 7:22 AM

    Hello Denise,

    I did test your form which you have embedded in your webpage and I am able to replicate the issue. I was not able to move to second page of form. Since you have used your form's full source code, that seems to be causing some code conflict between form's script and other script available in your webpage.

    I would suggest you to please embed your form using its iFrame embed code and that should solve your problem. The following guide should help you how to grab your form's iFrame embed code:  https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    Thank you!

  • gearyphoto
    Replied on January 6, 2017 at 8:45 AM
    Thank you for your quick response. I did try iFrame and in order to get to the next text box you had to hit tab instead of just being able to scroll down. I simply put a link to the form and that seems to be fine.Thank you Denise
    ...
  • liyam
    Replied on January 6, 2017 at 8:52 AM

    Thanks for your response, Denise. 

    Feel free to let us know if you have other questions or concerns.

    -Liyam