What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I use PayPal Pro to collect credit card numbers?

    Asked by mdavid on January 06, 2017 at 09:24 AM

    How can I use my PayPal Pro account (or another payment option) to collect credit card numbers on my form to process the transaction at a later date?  I know that we cannot ask for the user's CC number in a plain text field as it violates the TOS, but I am not clear how to use authorize feature to get the number securely.  Thanks.

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    JotForm Support

    Answered by Charlie on January 06, 2017 at 10:23 AM


    The 3rd party payment integrations collect the payment details securely, I am not sure if they divulge complete credit card information to merchant accounts. You can contact PayPal support team to verify that. 

    What JotForm basically does is that the form is integrated to the payment processors default gateway through API, meaning we do not store the credit card/payment details in our servers, instead it is processed directly and securely in the payment gateway.

    We do have the option "Payment Authorization" that you can enable, here's a guide about it: https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization. What it does is it allows you to charge your users manually after they place an order, it is useful if you want to review your customers order.

    I hope that helps.