What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I use a credit card authorization form without charging capacity on Free Account?

    Asked by jabbour586 on January 06, 2017 at 10:37 AM

    Can I create a credit card authorization form only, no charging to take place, just to collect credit card info by using the free account? even the free account it says it is SSL so I just wanted to make sure.


    Thank you

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    JotForm Support

    Answered by Jan on January 06, 2017 at 11:48 AM

    Please take note that you cannot use regular fields for capturing credit card information. This violates our terms of use.

    You need to use one of our payment processors. This means the each submission will be counted as a payment submissions or received payments. Under the Free plan, you only have 10 payments submissions per month.

    We do have a Payment Authorization feature for PayPal, Stripe and Authorize.Net integration. Here's a guide on How-to-Enable-Payment-Authorization.

    If you have any questions, let us know. Thank you.