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    Why email PDF is not updating?

    Asked by NAMupci on January 06, 2017 at 11:40 AM

    I am having a similar issue to the thread here: https://www.jotform.com/answers/438556-Edit-submission-The-PDF-uploaded-to-dropbox-does-not-display-the-edited-data-

    After a submission is edited, the notification email is sent again, but the attached PDF has not updated with the new information - particularly signatures in the widgets used. As the form is long, I thought it might be due to the length of the form/application, and if so, I'd like to know what determines this so I can adjust appropriately.

    Page URL:
    https://form.jotform.com/70054268483155

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    JotForm Support

    Answered by Nik_C on January 06, 2017 at 01:00 PM

    I did a test submission and Edited afterward but I couldn't replicate this issue. Upon submission of the edited form I received it normally:

    If you had something else in mind, please let us know.

    We'll wait for your response.

    Thank you!