What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    JotForm Support

    Answered by Nik_C on January 06, 2017 at 02:32 PM

    Hello Monica,

    I see that you have an active subscription that ends on 11th of March, and our end of year discount is for Free users. But, we could probably honor it, what we should do in that case is to downgrade your plan and you switch to a new one.

    Let us know if that works for you.

    We'll wait for your response.

    Thank you!