What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I added PayPal to my form, but it is not working

    Asked by Signsbydesign on January 06, 2017 at 01:26 PM

    I added PayPal to my form, but when I filled it out to test it, I was never directed to submit a payment. Then when I put it as required, I can't actually check off the box for any items.



    This is a re-post of a comment on Setting Up Your First Order Form

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    JotForm Support

    Answered by Jan on January 06, 2017 at 03:24 PM

    Unfortunately, I cannot locate the PayPal integration in your form. I cloned your form and I checked all the form fields. There's no payment field on it. It is possible  that you weren't able to integrate it properly. 

    Please try to add the PayPal integration again and don't forget to save the form after. You just need to drag the PayPal button into the work space so that the payment wizard will appear.

    Hope that helps. Thank you.