What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Save action continues to circle

    Asked by je862 on January 06, 2017 at 02:08 PM

    Trying to save a form change, the JotForm application continues to show the application saving and will not get out of that activity.

    Jim Erickson


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    JotForm Support

    Answered by Jan on January 06, 2017 at 04:25 PM

    We are currently not having any issues with our servers. However, there was a related report yesterday wherein the changes made on the form is not showing in the live mode.

    Please try to log out from JotForm and then log back in. If it is still the same, please try disabling your AdBlock or any extensions/add-ons temporarily. You may also try another browser to verify if it will or not. Lastly, you might need to clear your browser cache.

    Let me clear your form cache so that your forms will be refreshed from our servers.

    Hope that helps. Let us know if you're still having issues saving the form. Thank you.

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    Answered by wellaheadla on January 06, 2017 at 11:30 PM

    I'm having the same issue right now. Creating my first form. The save button has been working fine and now it won't stop spinning. I'm worried that I will lose a lot of my work!
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    JotForm Support

    Answered by EltonCris on January 07, 2017 at 04:00 AM

    We will answer your question to a separate thread here https://www.jotform.com/answers/1028168. Stay in touch.