What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to reduce the check box option?

    Asked by je862 on January 06, 2017 at 02:29 PM

    The PPO and HMO boxes under "Guarantor Insurance Information" has only one box in the design mode, but 3 in the preview mode.  There should only be one checkbox under "PPO" and "HMO".

    Page URL:
    https://www.jotform.com//?formID=60137688531156

    Screenshot
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    JotForm Support

    Answered by John_Benson on January 06, 2017 at 04:48 PM

    I cloned your form, the PPO and HMO check box has 3 box each. I was able to remove the other boxes. Here's how to remove it:

    Click the Save button and try to Preview it. If the issue persists, please contact us again.

    Thank you.

  • Profile Image

    Answered by je862 on January 09, 2017 at 11:27 AM

    thanks, that worked.

    Jim