Why was I charged $19 when it says on the site its only $9

  • Heavensaidyes
    Asked on January 6, 2017 at 2:41 PM

    I think we have a misunderstanding concerning the price. You changed me the regular price but the site states something different. Is there a reason for the cross?

  • Welvin Support Team Lead
    Replied on January 6, 2017 at 5:13 PM

    The Bronze Monthly plan is $19.00 USD per month. Can you take a screenshot of the page where you see the $9.00 USD price?

    We have the End of Year Sale at 50% off, but it's $9.95 a month but billed annually. In short, the sale is only applicable on the Yearly/Bi-Yearly Plans. 

    Why was I charged $19 when it says on the site its only $9 Image 1 Screenshot 20