What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why was I charged $19 when it says on the site its only $9

    Asked by Heavensaidyes on January 06, 2017 at 02:41 PM

    I think we have a misunderstanding concerning the price. You changed me the regular price but the site states something different. Is there a reason for the cross?

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    JotForm Support

    Answered by Welvin on January 06, 2017 at 05:13 PM

    The Bronze Monthly plan is $19.00 USD per month. Can you take a screenshot of the page where you see the $9.00 USD price?

    We have the End of Year Sale at 50% off, but it's $9.95 a month but billed annually. In short, the sale is only applicable on the Yearly/Bi-Yearly Plans.