What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can not see submissions?

    Asked by Babette  on January 06, 2017 at 03:22 PM

    I successfully log in and can see my form.  When I click on my form and then click on submissions, I receive an error saying that I need to log in first; however, the site shows that I am logged in.

    Screenshot
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    JotForm Support

    Answered by John_Benson on January 06, 2017 at 06:05 PM

    I checked your account and I was not able to replicate the issue. Here's a screen capture:

    Please logout from JotForm and re-open your browser. After that, log back in and verify if the issue is resolved. Thank you.