What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can't submit form

    Asked by fisheye4 on January 06, 2017 at 03:51 PM

    I have 3 forms that are live (I think), and none of them work.  I filled them out and pressed submit button.  The button quickly changes and I can see "please wait" for a split second and then nothing happens.  No submissions are reported.  Am I missing a step?

    Page URL:
    https://form.jotform.com/70046545114145

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    Answered by fisheye4 on January 06, 2017 at 04:13 PM

    never mind, 10 min later... seemed like it took care of itself. 

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    JotForm Support

    Answered by Jim_R on January 06, 2017 at 06:31 PM

    Thanks for informing us that it's working now. However, seeing that this form is really short, it should only take a couple of seconds to submit it and not 10 minutes.

    So, I still ended up cloning your form to test it real quick and it submitted in just a few seconds. Here's how it went from my perspective:

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    Answered by fisheye4 on January 06, 2017 at 06:55 PM

    Thanks