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  • Profile Image

    I cant figure our how to change the email confirmation from authorize.net from my email to the new administrators.

    Asked by mjohnson22 on January 06, 2017 at 05:54 PM

    I am no longer volunteering with the program and changed over the admin email.  However, I am still getting payment confirmation emails from authorize.net and need to change the new place to send the confirmation emails to admin@southforsythfootball.com

     

    Thanks for your help

    Page URL:
    https://southforsythfootball.com/football-banquet-online-payment/

  • Profile Image
    JotForm Support

    Answered by Kevin_G on January 06, 2017 at 11:32 PM

    I can see you have already changed the email recipient address in your form; however, the confirmation from Authorize.net will be set to the account that has been set up in the form. 

    If the account currently set up is yours then the new owner will need to create an account and replace the current API info with the new one so you do not receive the email anymore:

    However, if the form's owner is the Authorize.net account's owner as well then you could simply change the email in the Authorize.net account, here are some links that may help you: 

    https://support.authorize.net/authkb/index?page=content&id=A71&actp=LIST

    https://support.authorize.net/authkb/index?page=content&id=A448

    Hope this helps.