What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How many payments can I receive?

    Asked by Kyle on January 06, 2017 at 06:58 PM

    Hello,

     

    I love your service (especially since Dwolla stopped their hub pages).  I am building a business and plan to eventually use one of your paid options.

     

    Currently, I'm using your free plan and here's my question: Am I able to receive a TOTAL of 10 payments, or am I allowed 10 payments per month?

     

    Thanks,

    Kyle McKenna

    Page URL:
    https://form.jotform.com/70043674804151

  • Profile Image
    JotForm Support

    Answered by Helen on January 07, 2017 at 02:31 AM

    Hi Kyle,

    Thank you for contacting us.

    The number of payment submissions you can receive is limited to up to 10 payment submissions per month for a free plan. It means you can receive 10 payment submissions on your forms per month. 

    If you need to receive a higher amount of payments, you can upgrade to one of our paid plans that support the number of payment submissions you expect to be receiving.

    You can see these details for each of our plans on our pricing page: https://www.jotform.com/pricing

    I hope this information helps. Please let us know if you need any further assistance.