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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form not working on Safari?

    Asked by UnaWellness on January 06, 2017 at 08:42 PM

    Our form is not working in Safari. We have tried a number of computers with the same result. What is the issue?

    Page URL:
    http://unawellness.com/retreats/

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    JotForm Support

    Answered by Ian on January 06, 2017 at 11:23 PM

    I could not replicate the issue at my end. I checked the page on Safari as well as Chrom and it just loaded fine for me. here is the screenshot:

    I would suggest you to clear the form cache and the browser cache and check again.
    Browser cache http://www.refreshyourcache.com/en/home/
    Form cache https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache

    If the issue still persists, let us know.