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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I send notification e-mails to different e-mail address?

    Asked by rjjumper on January 06, 2017 at 11:25 PM




    On this form Im trying trying to automatically send a notification to the refering manager.


    how do i do this?

  • Profile Image
    JotForm Developer

    Answered by Helen on January 07, 2017 at 04:10 AM


    Thank you for contacting us.

    You can send notification emails to be received on the different email address, follow these steps:

    1.Click "Emails" at the top of your form's page.

    2. Select your Notification email and click Edit.

    3. Go to Recipients page. You can remove your current email address and add new e-mail address on Recipient Emails. Then, just click Save.

    Here are the guides help to you: https://www.jotform.com/help/25-Setting-Up-Email-Notifications


    Please let us know if you need any further assistance.

  • Profile Image
    JotForm Developer

    Answered by Helen on January 13, 2017 at 09:05 AM


    I have checked your question again. If you want to sent a Notification e-mail based on the form field that "Referring Manager". Please follow these steps:

    1. Click "Conditions" at the top of the page.

    2. Select "Change E-mail Recipient".

    3. Set your Conditions like this. The Value must be manager's name and the e-mail field her/his e-mail address.

    I hope this information helps to you. Here is a guide helps to you: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    If you have any questions or issue, feel free contact us.

  • Profile Image

    Answered by rjjumper on January 13, 2017 at 12:46 PM
    Yes very much so.
    Also u am having a problem with all forms filling them out on an ipad.
    Everything I enter a new field it will kick me to the top and momentarily Freeze the former then allow me to scroll down to continue.
    Also I have to press submit then the go button to submit forms.

    Thank you for your help.
    Sent via the Samsung Galaxy S7 edge, an AT&T 4G LTE smartphone
  • Profile Image
    JotForm Support

    Answered by david on January 13, 2017 at 03:31 PM

    Since this question is unrelated to the first, I will move it to a thread of its own.  I will address your new question in the following thread shortly: