- ModelbusAsked on January 07, 2017 at 08:39 AM
I justr became a message that the chaptha is spinning. I removed it, out a new one in, but the same problem occurs. Strange. Donnot know how long already. :)
- BorisAnswered on January 07, 2017 at 11:50 AM
I have checked the form you have embedded on your website, and I do not see any captcha fields on the form at the moment:
I have cloned your form into my account for testing, added a Cpatcha field, and I can replicate the issue with Captcha field not being able to load an image. This issue seems to resolve itself when I remove the Heading field from the cloned form.
Let me examine this issue a little more closely, and I'll get back to you with any findings soon. Thank you.
- BorisAnswered on January 07, 2017 at 12:00 PM
I have examined this more closely, and it looks like there was some kind of an internal corruption that happened with the Heading field. I would recommend simply removing your old Heading field from the form, and then adding a new one in its place:
If you add a Captcha field afterwards, it should be working fine:
Please try it out, and let us know should you experience any further issues after that. Thank you.