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    Maximum file size in the Upload field

    Asked by wimmst on January 07, 2017 at 10:20 AM

    I have put on my form a file upload for people to add a recording.  I had some people email me saying that they had problems with the file being too big and it would not upload.  Is there a maximum file size that can be uploaded?  

    I am paying for the Bronze plan.

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    JotForm Support

    Answered by Jan on January 07, 2017 at 12:16 PM

    I cloned your form and I found out that the File Upload field limit for the Audio Recording is set to 1024KB which is equivalent to 1MB. There is a limit of 1GB or 1048576KB in the File Upload field per submission.

    Select the file upload field and then click the "Max File Size" button in the toolbar. After that, set a value in kilobytes. 

    Please check this helpful guide: https://www.jotform.com/help/33-Changing-the-File-Upload-Size-Limit

    If you have any questions, let us know. Thank you.