The button for changing the language in the form is missing

  • mimiramirez
    Asked on January 8, 2017 at 9:42 AM

    I'm working on a form that is in English and Spanish, previously every time people filled in the button for changing the language used to appear in the right upper corner on the first page. However now is missing, it only appears if you go to the second page and go back to the first one, then it appears but it doesn't work. Could you please tell me how can I fix this. Thank you so much in advance :)

    Page URL: https://eu.jotform.com//?formID=63426172819359
  • Elton Support Team Lead
    Replied on January 8, 2017 at 11:07 AM

    Unfortunately, progress bar widget is not compatible with the language translation feature. Please remove the progress bar widget in order for the language translation to display in your form. 

    Also, if you want the language selector to be on multiple pages, uncheck the following option in the language translation wizard.

    The button for changing the language in the form is missing Image 1 Screenshot 20

    Hope this helps!

  • mimiramirez
    Replied on January 8, 2017 at 5:22 PM

    hi, thanks for the response, it did work, now I have an issue with my question 5.12 which offers the answers in boxes that can be rearranged as needed, but when I go to the language edition to translate those boxes to Spanish they are not displayed there, I can only see the option to translate the "question" The button for changing the language in the form is missing Image 1 Screenshot 30The button for changing the language in the form is missing Image 2 Screenshot 41but not the answers.
  • mimiramirez
    Replied on January 8, 2017 at 5:42 PM

    And I also have the issue with a thank you image after submitting, which has a message in English, but I would like to add another image with a message in Spanish for the Spanish version of the form, is this possible to do?The button for changing the language in the form is missing Image 1 Screenshot 30The button for changing the language in the form is missing Image 2 Screenshot 41
  • Ashwin JotForm Support
    Replied on January 8, 2017 at 10:20 PM

    Hello mimiramirez,

    I have moved your question to new threads and you will be answered here: 

    Translate radio button options: https://www.jotform.com/answers/1028825

    Translate thank your message:  https://www.jotform.com/answers/1028828

    Thank you!