What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cant view the preview of my forms

    Asked by kuncheparkczm on January 08, 2017 at 04:10 PM
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    JotForm Support

    Answered by Kiran on January 08, 2017 at 08:32 PM

    I see that the account is auto-suspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. It is not allowed to create login forms or collect sensitive information like Credit card numbers, etc through JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please refer to our Terms of usage for more information on phishing.

    I have checked the form in your account and see that the form is clean. I have activated your account now and you should be now able to view and manage the forms without any issue. 

    We are sorry for the trouble caused.