Is there an issue with adding files to a form?

  • cnmitche
    Asked on January 8, 2017 at 5:13 PM

    I am trying to add an image to my form, but it is not showing up. Is there an issue with uploading files at the moment?

    I noticed that my background image disappeared shortly after I tried to upload my image to the form as well. 

    Any guidance would be appreciated.

    Cyd

  • Chriistian Jotform Support
    Replied on January 8, 2017 at 9:49 PM

    We haven't received any reports regarding an issue with uploading files. I made a test form and I was able to upload an image there successfully.

    Is there an issue with adding files to a form? Image 1 Screenshot 30

    I also checked your most recent form and it looks like the background image is still there.

    Is there an issue with adding files to a form? Image 2 Screenshot 41

    Can you please clear your browser cache and try uploading the image again? If the issue still persists, please let us know.

    Thank you.

  • cnmitche
    Replied on January 8, 2017 at 11:37 PM

    Thanks for the response. The issue seemed to have resolved itself shortly after I posted the question/comment. Not sure what it was, but it works now. 

    Thanks!