my form will not save and it's stuck

  • kaceythorps
    Asked on January 8, 2017 at 6:34 PM

    I have just created a new form but it will not save and it's stuck at the saving point.  The icon just keeps circling. I can not get to next step or make any more changes.  I'm new at this... All of the rest of the questions below don't help me, right now.

  • Ian
    Replied on January 8, 2017 at 11:09 PM

    I checked the form and could not replicate the issue.

    It could be minor hiccup on server that might have caused this. Please try again and let us know if you still face any issue.

  • ExAds
    Replied on January 9, 2017 at 2:00 PM

    I'm having same issue. Only the form header name will save. Otherwise it just stays on blinking save dots. Tried alternate browsers, different forms, logging out and back in, rebooted my machine. No change.
  • Kiran Support Team Lead
    Replied on January 9, 2017 at 4:23 PM

    @ExAds,

    Your question is moved to a separate thread and shall be addressed there shortly. Please follow the link below:

    https://www.jotform.com/answers/1029698

    Thank you!