What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    my form will not save and it's stuck

    Asked by kaceythorps on January 08, 2017 at 06:34 PM

    I have just created a new form but it will not save and it's stuck at the saving point.  The icon just keeps circling. I can not get to next step or make any more changes.  I'm new at this... All of the rest of the questions below don't help me, right now.

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    Answered by Ian on January 08, 2017 at 11:09 PM

    I checked the form and could not replicate the issue.

    It could be minor hiccup on server that might have caused this. Please try again and let us know if you still face any issue.

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    Answered by ExAds on January 09, 2017 at 02:00 PM

    I'm having same issue. Only the form header name will save. Otherwise it just stays on blinking save dots. Tried alternate browsers, different forms, logging out and back in, rebooted my machine. No change.
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    JotForm Support

    Answered by Kiran on January 09, 2017 at 04:23 PM


    Your question is moved to a separate thread and shall be addressed there shortly. Please follow the link below:


    Thank you!