What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What happens if I am expecting more than 100,000 submissions?

    Asked by kennwosu on January 08, 2017 at 08:03 PM


    I am writing to find out what your Gold Plan means by 100,000 submissions. Is this per month?

    What if I am expecting more than 100,000 submissions?


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    JotForm Support

    Answered by Chriistian on January 09, 2017 at 02:00 AM

    Hi Ken,

    The 100,00 submissions for the Gold Plan is referring to the 100, 000 monthly submissions that your account can receive monthly. It resets for every first day of the month. If you are expecting more than the 100, 000 submissions per month, you can upgrade to the next Paid Plan which is Platinum. To upgrade your subscription to Platinum, please refer to this link:  https://www.jotform.com/pricing?action=upgrade-to-platinum

    If you need further assistance, please let us know.