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    Not able to translate the radio button options.

    Asked by mimiramirez on January 08, 2017 at 10:12 PM
    hi, thanks for the response, it did work, now I have an issue with my question 5.12 which offers the answers in boxes that can be rearranged as needed, but when I go to the language edition to translate those boxes to Spanish they are not displayed there, I can only see the option to translate the "question" but not the answers.
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    JotForm Support

    Answered by ashwin_d on January 08, 2017 at 10:15 PM

    Hello mimiramirez,

    I did test this issue in your form but I am unable to replicate the issue you are having. It does show the options to translate all the radio button options. Please check the screenshot below:

     

    I would suggest you to please try again and get back to us if the issue persists.

    Thank you!

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    Answered by mimiramirez on January 09, 2017 at 05:22 AM

    Hi, I saw your answer but my problem is question 5.12 not 5.2, I'll re-attach the pictures of the boxes Im referring to. Thanks :)

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    JotForm Support

    Answered by Helen on January 09, 2017 at 06:50 AM

    Hi,

    Thank you for contacting us.Sorry for this misunderstanding.

    I have cloned your for and tested on my side. Then, I have replicated the same issue with you. It does not show the options to translate all the Orderable List widget options.

    I have escalated this issue to our developers. If we have an update, we will inform you via this thread.

    Please let us know if you need any further assistance.