What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Paypal: Clickable Image Preview option isn't working anymore

    Asked by paulblakephoto on January 08, 2017 at 11:34 PM

    Second time asking as the issue is urgent and I hadn't heard back from the developers.


    Previews were clickable before and became larger now nothing happens. Please assist.



    Page URL:

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    JotForm Support

    Answered by EltonCris on January 09, 2017 at 04:03 AM

    Thanks for reporting. I was able to reproduce the problem on the following test form. 


    I have now raised this to our developers so they can fix this as soon as possible.

    We'll let you know here once this is resolved.

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    JotForm Developer

    Answered by ceren on January 16, 2017 at 11:42 AM

    Hello paulblakephoto,

    We're sorry for the inconveniences. Preview issue of product images is fixed now.

    I've checked it with your form, everything is working as expected.


    Thank you for contacting us.