Date field doesn't get updated with google spreadsheets

  • Profile Image
    fesunil
    Asked on January 09, 2017 at 02:03 AM

    We have JotForm <script type="text/javascript" src="//form.jotform.me/jsform/62922326892462"></script>,

     

    Till 30-12-2016 it was updating the date field in google sheet, also it was adding a form submission date and time, but after 30-12-2016 it has stopped updating both these date fields. Please help us to correct the error.

     

  • Profile Image
    amy
    Answered on January 09, 2017 at 04:50 AM

    Hi,

    Sorry for the inconvenience. Sometimes we can have some issues with synchronization. Would you please remove the Google Spreadsheets Integration from your form and integrate it again? 

    This will not cause you to lose data, but it will update your form fields which are in Google Spreadsheets.

    If your problem persists, please let us know.

    Thank you.