Date field doesn't get updated with google spreadsheets

  • fesunil
    Asked on January 9, 2017 at 2:03 AM

    We have JotForm <script type="text/javascript" src="//form.jotform.me/jsform/62922326892462"></script>,

     

    Till 30-12-2016 it was updating the date field in google sheet, also it was adding a form submission date and time, but after 30-12-2016 it has stopped updating both these date fields. Please help us to correct the error.

     

    Jotform Thread 1028906 Screenshot
    Page URL: http://form.jotform.me/jsform/62922326892462
  • amy
    Replied on January 9, 2017 at 4:50 AM

    Hi,

    Sorry for the inconvenience. Sometimes we can have some issues with synchronization. Would you please remove the Google Spreadsheets Integration from your form and integrate it again? 

    This will not cause you to lose data, but it will update your form fields which are in Google Spreadsheets.

    If your problem persists, please let us know.

    Thank you.