Form collapse and drop down lists is too slow, it is locking

  • uwabe
    Asked on January 9, 2017 at 10:10 AM

    Can check my list very catching and very slow can improve her performance

    Page URL: https://form.jotform.com/62134908401954
  • Jan
    Replied on January 9, 2017 at 12:01 PM

    I was able to replicate the issue when I opened this form. There's a delay when you click the drop down and the form collapse. Here's a screen capture:

    Form collapse and drop down lists is too slow, it is locking Image 1 Screenshot 50

    The solution here is to disable the "Continue Forms Later" option in the Preferences wizard. Here's how:

    1. In the Form Builder, click the "Preferences" button.

    Form collapse and drop down lists is too slow, it is locking Image 2 Screenshot 61

    2. Go to "Advanced" tab and disable the "Continue Forms Later" option.

    Form collapse and drop down lists is too slow, it is locking Image 3 Screenshot 72

    Here's the result after disabling the Continue Forms Later option.

    Form collapse and drop down lists is too slow, it is locking Image 4 Screenshot 83

    The Continue Forms Later is the "Autofill" function of the form. The data that was entered previously are being stored in the user's browser local storage. This is the reason why it is slow. Here's a guide: https://www.jotform.com/help/227-How-to-Enable-Auto-Fill-on-Forms.

    This function is not recommended for long forms. If you want to use a feature where your users can save the form and resume later, please refer to this guide: https://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later.

    Hope that helps. Thank you.