Not receiving email notifications because the email is in the bounce list

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    Laura  
    Asked on January 09, 2017 at 10:42 AM

    The last Jot Form Email notification I have received was December 22nd. I have even went and filled out the form myself and it isn't emailing it to me. I tried to reset my jotform password and it isn't letting my password reset email to come through. I have checked our email system and it isn't hanging up in there. I have read on here that sometimes the email will get added to a Block Listed. Can someone from Support check my email address to see if it has been blocked by Jot Forms? 

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    AIDAN
    Answered on January 09, 2017 at 11:02 AM

    Hi Laura, I believe this issue is similar to the one I have already addressed in https://www.jotform.com/answers/1029213 ?

    Thank you.