Keep receiving a message saying I have reached my API limit

  • Profile Image
    Donna Reid
    Asked on January 09, 2017 at 11:34 AM

    What is it and how is it affecting my forms on my website?

  • Profile Image
    Jan
    Answered on January 09, 2017 at 01:37 PM

    If you are using the JotForm App in your Android device then it is the reason why you are getting this error message. 

    For the Free plan, there is a daily limit of 1,000. Upon checking, I saw 760 API calls from the Android device.

    For now, I have reset the API counter back to 0. Please take note that we can only do this once, if it happens again, you need to upgrade your subscription or wait for the limit to reset back to 0.

    Please check this guide: https://www.jotform.com/help/406-Daily-API-Call-Limits

    I have cleared your form cache as well. If you have any questions, let us know. Thank you.