Keep receiving a message saying I have reached my API limit

  • Donna Reid
    Asked on January 9, 2017 at 11:34 AM

    What is it and how is it affecting my forms on my website?

  • Jan
    Replied on January 9, 2017 at 1:37 PM

    If you are using the JotForm App in your Android device then it is the reason why you are getting this error message. 

    Keep receiving a message saying I have reached my API limit Image 1 Screenshot 20

    For the Free plan, there is a daily limit of 1,000. Upon checking, I saw 760 API calls from the Android device.

    For now, I have reset the API counter back to 0. Please take note that we can only do this once, if it happens again, you need to upgrade your subscription or wait for the limit to reset back to 0.

    Please check this guide: https://www.jotform.com/help/406-Daily-API-Call-Limits

    I have cleared your form cache as well. If you have any questions, let us know. Thank you.