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it247Asked on January 9, 2017 at 11:35 AM
What is the IPs that the emails get sent out through? Our firewall is not letting the jotform submissions to come through.
Thanks
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David JotForm Support ManagerReplied on January 9, 2017 at 1:22 PM
Our IP addresses keep constantly changing. Our best recommendation to avoid email bouncing issues is to use your own SMTP settings for the sender email: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form