What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    IP for firewall

    Asked by it247 on January 09, 2017 at 11:35 AM

    What is the IPs that the emails get sent out through? Our firewall is not letting the jotform submissions to come through.

     

    Thanks

     

     

    Page URL:
    https://secure.jotformpro.com/form/51273806802958/?f=osKwEQIbojTAvlYbo<br/>9aZcA#

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    JotForm Support

    Answered by BDAVID on January 09, 2017 at 01:22 PM

    Our IP addresses keep constantly changing. Our best recommendation to avoid email bouncing issues is to use your own SMTP settings for the sender email: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form