What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Location not capturing when Iphone 7 is used

    Asked by germanrodriguez on January 09, 2017 at 12:08 PM

    good afternoon team, i am having some issue with the GPS locations feature on my iPhone devices, on android the locations works

     

    please let me know if there is something that i need to do

     

    thanks

     

    Page URL:
    https://form.jotform.com/70054067840957

  • Profile Image
    JotForm Support

    Answered by Kiran on January 09, 2017 at 02:40 PM

    Unfortunately, I am not having an iPhone with me to check the issue. However, I have checked your JotForm and see that the Google API key is not set on the location widget. 

    You may get the API key by clicking on the link provided in the widget. Please try adding the API key to the widget and see if that helps.

    Please get back to us if the issue still persists. We will be happy to assist you further.