Location not capturing when Iphone 7 is used

  • germanrodriguez
    Asked on January 9, 2017 at 12:08 PM

    good afternoon team, i am having some issue with the GPS locations feature on my iPhone devices, on android the locations works

     

    please let me know if there is something that i need to do

     

    thanks

     

    Page URL: https://form.jotform.com/70054067840957
  • Kiran Support Team Lead
    Replied on January 9, 2017 at 2:40 PM

    Unfortunately, I am not having an iPhone with me to check the issue. However, I have checked your JotForm and see that the Google API key is not set on the location widget. 

    Location not capturing when Iphone 7 is used Image 1 Screenshot 20

    You may get the API key by clicking on the link provided in the widget. Please try adding the API key to the widget and see if that helps.

    Please get back to us if the issue still persists. We will be happy to assist you further.