Location not capturing when Iphone 7 is used

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    Asked on January 09, 2017 at 12:08 PM

    good afternoon team, i am having some issue with the GPS locations feature on my iPhone devices, on android the locations works


    please let me know if there is something that i need to do




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    Answered on January 09, 2017 at 02:40 PM

    Unfortunately, I am not having an iPhone with me to check the issue. However, I have checked your JotForm and see that the Google API key is not set on the location widget. 

    You may get the API key by clicking on the link provided in the widget. Please try adding the API key to the widget and see if that helps.

    Please get back to us if the issue still persists. We will be happy to assist you further.