What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I checked your account, Charisse. It is under the Free account. You won't be charge under the Free account unless you upgrade your account. Keep in mind the monthly limit for Free user plan.
Once you reach the limit, your form will be disabled. You need to wait for the monthly limit reset which happens every first day of the month.
Hope that helps. Let us know if you need further help. Thank you.