PDF Form Creation: Unable to create PDF.

  • Profile Image
    ilssm_admin
    Asked on January 09, 2017 at 01:13 PM

    Jotform seems to hang and not produce any pdf forms when i follow the correct instructions. 

    Click the form 

    Then mlore

    Then create PDF and continue

     

    Please can you advise how I can get a pdf of the forms i have created.

     

    Thank you

     

    Andrew

  • Profile Image
    BDAVID
    Answered on January 09, 2017 at 04:03 PM

    Thanks for letting us know about it, I tried it, but the same problem occurred:

    I have reported this to our back end team. You will be notified via this thread when this gets fixed.

  • Profile Image
    jenkinsj001
    Answered on January 09, 2017 at 06:01 PM

    Any word as to when this will be fixed?

  • Profile Image
    BDAVID
    Answered on January 09, 2017 at 08:33 PM

    Unfortunately, there is not estimated time-frame for a resolution. You will be updated via this thread when it gets fixed.

  • Profile Image
    Scott
    Answered on January 10, 2017 at 02:40 AM

    Hey Andrew,

    Guess it was a temporary issue. I am able to create PDF forms without any problems at this moment.

    Can you confirm this from your end please?