What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PDF Form Creation: Unable to create PDF.

    Asked by ilssm_admin on January 09, 2017 at 01:13 PM

    Jotform seems to hang and not produce any pdf forms when i follow the correct instructions. 

    Click the form 

    Then mlore

    Then create PDF and continue


    Please can you advise how I can get a pdf of the forms i have created.


    Thank you



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    JotForm Support

    Answered by BDAVID on January 09, 2017 at 04:03 PM

    Thanks for letting us know about it, I tried it, but the same problem occurred:

    I have reported this to our back end team. You will be notified via this thread when this gets fixed.

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    Answered by jenkinsj001 on January 09, 2017 at 06:01 PM

    Any word as to when this will be fixed?

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    JotForm Support

    Answered by BDAVID on January 09, 2017 at 08:33 PM

    Unfortunately, there is not estimated time-frame for a resolution. You will be updated via this thread when it gets fixed.

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    JotForm Support

    Answered by Scott on January 10, 2017 at 02:40 AM

    Hey Andrew,

    Guess it was a temporary issue. I am able to create PDF forms without any problems at this moment.

    Can you confirm this from your end please?